PUFF AND CHILL
RELAX, UNWIND, CHILL ON.
Privacy Policy
The Internet is an amazing tool that has transformed how we live our lives. At Puff and Chill, we strive to provide our customers with the best vaping products while respecting and safeguarding your privacy when you utilize our online platform. We are committed to protecting the information you share with us as you explore our online store and make purchases.
Your privacy is important to us, and we want you to feel confident when shopping with us. To protect your personal data, Puff and Chill adheres to industry standards and follows global best practices for data privacy and protection.
We do not sell or share your personal information such as your name, mailing address, phone number, or email address with any third parties. We utilize advanced security measures to keep your information safe from unauthorized access. Furthermore, we do not store credit card details or share customer information with third parties.
Information Collection and Use We collect personal information when you register an account on our site, enter a contest, or subscribe to our newsletter. We use your personal data to:
- Simplify your experience on the site, avoiding the need to re-enter information.
- Help you find products, services, or information quickly.
- Tailor our content to match your interests.
- Notify you of new products, special offers, and other services from Puff and Chill.
Consent By providing personal information and registering on our site, you consent to receiving information from us. You can choose the types of information you want to receive by subscribing to different services, such as electronic newsletters. You may opt-out of marketing messages at any time.
Access You can review and update your personal information at any time in the My Account section. There, you can:
- View and edit personal details.
- Choose whether to receive marketing information.
- Manage your newsletter subscriptions.
Security Puff and Chill takes strong measures to protect your personal information, ensuring its security and confidentiality. We use SSL encryption to safeguard your data during online transactions, making your e-commerce experience secure and safe.
Your personal information remains within the company unless we obtain your explicit consent to share it. Our data is stored in secure, password-protected servers with restricted access.
Notice to Parents Puff and Chill does not target or market to children. We urge parents and guardians to monitor their children’s online activity and restrict access to our site if necessary.
Enforcement If you believe Puff and Chill has not adhered to these principles, please contact us at support@puffandchill.co.uk. We will work promptly to address your concerns. Make sure to include “Privacy Policy” in the email subject line.
Cookies Notice We assign a personal identification number to each registered customer, which is stored as a cookie on your hard drive. This allows you seamless access across our site, ordering newsletters, entering contests, and writing reviews without re-entering information.
What We Do With Your Information When you provide us with your contact details, we use them to send updates about your orders, gauge your satisfaction with our services, and notify you of new offerings. Your billing information is used solely for processing your current order, and we do not use it further without your permission.
Occasionally, we may hire third-party companies to handle services like mailing and delivery. These companies receive only the necessary information and are prohibited from using it for other purposes.
Puff and Chill will disclose your personal information only if required by law, or in good faith belief that such action is necessary to:
- Conform to legal requirements or comply with legal processes served on us.
- Protect and defend our rights or property.
- Act in urgent circumstances to protect the personal safety of our users or the public.